5 Phone Call Tips to Get What You Want
5 Tips to get the most out of a phone call
Be Honest but Don’t Overshare
Honesty is good, and you definitely shouldn’t lie. But don’t share your whole life story or give too many details. People often get bogged down with the details and don’t emphasize the important facts.
Be Polite
Remember, the person on the other end of the line is human, and being nice to them will only help you, even if they are not nice back.
Ask to Clarify
f you don’t understand something, don’t pretend that you do. Ask. Ask again. If there is a word you don’t understand- let them know. Repeat back what they said so you could be sure you understood it.
Ask for Confirmation in Writing
Get the person’s name and ask them to either email you a confirmation or a transcript of your conversation.
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