The original poster (OP) is an assistant manager at a major chain. The week before she posted this on Reddit, her daughter had a major health emergency.
OP called the manager and informed him that she would not be attending work and that they were waiting for an ambulance.
Now, if your colleague tells you that they are waiting for an ambulance, the least you can do is give them ample time to handle the emergency. You do not want to bug them, especially now that they are already struggling. Unfortunately, OP’s boss did not understand this.
I Will Keep Calling
So, OP and her daughter get to the hospital, and she is not allowed to have her phone in the ER. 8 hours later, when OP finally gets to check her phone, she finds that her boss had called her a whooping 21 times!
On top of the numerous calls, the boss added a text saying, “I’m going to keep calling until I hear from you.” These were followed by many messages, some with just a minute interval.
I do not see why you would be blowing up anyone’s phone like that, leaving alone someone handling a family emergency.
OP says she is deeply offended by her boss’s actions and was wondering whether she was in the wrong for taking offense.
One Redditor said, “21 times is insane and excessive. You should have been allowed to handle your situation without concern or distraction and perhaps 1-2 kind messages telling you not to worry and to let work know if you need anything. But yeah, I draw the line at what harassment is.”
I cannot agree enough with this; if he could not afford kind words to OP during the difficult time, he could at least have given her space to be there for her family.
Another comment that got people talking said, “What was the reasoning? “We’re so busy I need you at work”??? Can’t be that busy if you had time to call 21 times.”
It ultimately does not make sense. If it was a busy day at work, where do you even get time to make many calls and follow up with messages? It would have made sense if the boss decided to step in and temporarily fill in the gap made by the assistant manager.
Another commenter said, “You’re assistant manager, the manager did this, and it’s a major chain? You need to go uphill on this one. Contact the head office and ask to speak to their HR – and let them know that you want copies of the policies and procedures that should be followed. Your manager needs a huge kick in the **s and could have broken laws because you told them it was for an immediate family medical emergency. They are well over the line for harassment. Good luck to your daughter and the rest of your family. I hope you get to find some calm.”
Another commenter, in a leadership position, commented, explaining how such scenarios should work out, “I am technically in a manager position. As I’m not a manager as referenced in this story, but I do have employees under me who I direct. Whenever anything in any way “life” related comes up, I keep it very simple. You do whatever you need to do, I’m here for anything you need, and I will wait to hear from you when everything is settled, or you’re ready to get back to it. It hadn’t even been 24 hours.”
Does OP have a good reason to be offended? What should she do moving forward? Should this be an HR matter, or should she just have a “talk” about it with the boss?
Read the original post here.
This article was produced and syndicated by A Dime Saved.
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